The Janitorial Buyer’s Playbook

5 Hidden Mistakes That Lead To Dirty Workspaces, Unfulfilled Contracts, and Paying More For Worse Service—And How To Avoid Them (Even If You’ve Been Burned Before). Free, straight to your inbox.
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The janitorial industry has a trust problem.

Most businesses don’t go looking for a new janitorial company because things are going great. They start looking because… 

…the crew changed for the third time this year

…the salesperson who did the walkthrough was never seen again

…the price looked right, but the service didn’t measure up

…they’ve had to call the cleaning vendor every other week to make sure they show up

…emergency calls got normal-time responses, regular calls got no responses

If any of that sounds familiar, you already know what a bad janitorial relationship costs…not just in dollars, but in time, attention, and frustration.

There’s a better version of this. CityJan Inc is here to bring it to you.

28

Years in
Business

70+

Commercial Properties
Served

1.5M+

Square Feet Cleaned

2

States Served – GA & TN

28 years. Two states. One standard.

These aren’t vanity numbers. They’re the result of doing the same thing, the right way, for a long time — and earning enough trust that clients don’t leave.

What we actually stand for

A lot of janitorial companies say the right things, but don’t really mean them.

Here’s what we say, and what we mean when we say it.

Personal Leadership.

Our owner doesn’t just sell you, he shows up for you. Gregg personally visits every client — and not just at the sales walkthrough, at your facility on an ongoing basis. That’s not industry standard, and that’s the whole point.

Customer Obsession.

We’re not satisfied until you are. The relationship doesn’t end when the contract is signed. We ensure proactive communication, fast responses, monthly check-ins, and a genuine investment in whether you’re happy.

Full Ownership.

Care is what separates a clean building from a well-kept one. When you bring us in, your building becomes our home — and we clean it like company’s coming over tomorrow. Your building says something about your business. CityJan is here to make sure it says the right thing.

People First

We treat our people well so they’ll treat your space like their own. We believe in fair pay, stable scheduling, and low turnover, because a crew that stays is a crew that knows your building.

Independence

We’re one company and we’ll never franchise, so we’re always accountable for giving you our best. When something’s not right, there’s one person responsible and you know exactly who that is.

Responsibility

Maintaining the environment people work in every day isn’t a commodity or a transaction. We see your clean working space as our professional obligation, humble service, and personal calling.

Your building speaks about your business.

CityJan makes sure it says the right thing.

Our Services

Flooring Capabilities

City-Jan’s cleaning crews can handle any type of surface.

VCT/Tile
Carpet
Laminate/Wood
Concrete